Minor incident

BrainPOP: Google SSO Login Issues

Affected: BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Science, BrainPOP Español, BrainPOP Français, iOS Apps

Current status of BrainPOP: Partial outage — live BrainPOP status

Timeline

1. Sep 28, 2026, 14:20 UTC
   investigating
   We are currently investigating an issue causing login failures for some users signing in via Google Single Sign-On (SSO). This is affecting a subset of school and district accounts. Our engineering team is actively working to identify the cause, and we will post an update as soon as we have more information.
2. Sep 28, 2026, 16:14 UTC
   resolved
   This incident has been resolved. Earlier today, some users experienced login failures via Google Single Sign-On (SSO), affecting a subset of school and district accounts. Our engineering team identified the underlying cause and deployed a fix, which has been verified as restoring normal access. Google SSO login is functioning normally. We apologize for any inconvenience this may have caused.

Updates as published by BrainPOP (original).