Minor incident

UpCloud: [FI-HEL2]: File Storage Issues

Affected: FI-HEL2: File Storage

Current status of UpCloud: Operational — live UpCloud status

Timeline

1. Sep 28, 2026, 14:01 UTC
   investigating
   We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center. We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state. During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen. We are sorry for the inconvenience.
2. Sep 28, 2026, 15:34 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 28, 2026, 16:41 UTC
   resolved
   This incident has been resolved.

Updates as published by UpCloud (original).