Critical incident

ActiveCampaign: Transactional Email Failures

Affected: Email

Current status of ActiveCampaign: Operational — live ActiveCampaign status

Timeline

1. Sep 28, 2026, 15:05 UTC
   investigating
   Transactional email is currently failing to send. Engineering is investigating the root cause now and will report updates every 20 minutes.
2. Sep 28, 2026, 15:16 UTC
   identified
   The issue has been identified and the backlogged messages have started to send. Engineering is working to expedite the catch up.
3. Sep 28, 2026, 15:22 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 28, 2026, 15:30 UTC
   monitoring
   The backlogged messages are rapidly catching up. We expect full resolution within 20 minutes.
5. Sep 28, 2026, 18:55 UTC
   resolved
   This incident has been resolved.

Updates as published by ActiveCampaign (original).