Minor incident

Gong: Dialer - Degraded Performance

Sep 28, 2026, 15:34 UTC
started
16:49 UTC
resolved
1 h 15 min
duration

Current status of Gong: Operational — live Gong status

Timeline

  1. Sep 28, 2026, 15:34 UTC
    investigating
    We've detected an issue with the gong dialer and are actively investigating
  2. Sep 28, 2026, 15:38 UTC
    investigating
    We've detected an issue with the gong dialer and are actively investigating
  3. Sep 28, 2026, 16:25 UTC
    identified
    We have identified the cause of the issue affecting the Gong dialer and actively working on a fix
  4. Sep 28, 2026, 16:30 UTC
    monitoring
    We have implemented a fix and are currently monitoring system performance.
  5. Sep 28, 2026, 16:49 UTC
    resolved
    The issue has been resolved.

Updates as published by Gong.

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This was part of a wider event: 51 services reported incidents within the hour.

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