OutageDB

Major incident

Deepgram: Elevated 5xx Errors

Oct 22, 2026, 16:00 UTC
started
11:00 UTC
resolved October 23, 2026
18 h 59 min
duration

Affected: Batch API, Streaming API, TTS API, Voice Agent API, Voice Agent API: Downstream Providers, DG Whisper Cloud

Current status of Deepgram: Operational — live Deepgram status

Timeline

  1. Oct 22, 2026, 16:00 UTC
    investigating
    We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.
  2. Oct 22, 2026, 17:14 UTC
    investigating
    We are continuing to investigate this issue.
  3. Oct 22, 2026, 17:29 UTC
    monitoring
    We have identified the issue & are monitoring the solution.
  4. Oct 23, 2026, 11:00 UTC
    resolved
    Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.

Updates as published by Deepgram (original).

Other services with incidents at the same time

This was part of a wider event: 57 services reported incidents within the hour.

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