No impact incident

Cardiff University: Issues downloading and Installing Cardiff University Wi-Fi certificate for eduroam

Nov 3, 2026, 14:25 UTC

started

16:25 UTC

resolved November 5, 2026

2 days 2 h

duration

Current status of Cardiff University: Operational — live Cardiff University status

Timeline

Nov 3, 2026, 14:25 UTC
investigating
We are currently experiencing issues where personal devices being configured to connect to eduroam are unable to download the required certificate, and as a result the configuration process is failing. Network specialists are aware and are working on a solution. In the meantime, it is recommended that users connect their personal devices via CU-Wireless. We apologise for the disruption this may cause.
Nov 5, 2026, 16:25 UTC
resolved
This incident has been resolved.

Updates as published by Cardiff University (original).

This was part of a wider event: 119 services reported incidents within the hour.

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