No impact incident

Cardiff University: Student Residences Portal: Access Issues

Oct 29, 2026, 15:11 UTC
started
08:59 UTC
resolved October 30, 2026
17 h 48 min
duration

Affected: Residences Student Portal (Accommodation)

Current status of Cardiff University: Operational — live Cardiff University status

Timeline

  1. Oct 29, 2026, 15:11 UTC
    identified
    We are aware that some students are currently experiencing difficulties accessing the Student Residences Portal. Our technical teams are investigating the issue and working to restore normal service as quickly as possible.
  2. Oct 29, 2026, 16:24 UTC
    monitoring
    The issue affecting the Student Residences Portal has been resolved. Users should now be able to access the service normally. We will continue to monitor the service to ensure it remains stable. Thank you for your patience
  3. Oct 29, 2026, 16:24 UTC
    monitoring
    We are continuing to monitor for any further issues.
  4. Oct 30, 2026, 08:59 UTC
    resolved
    This incident has been resolved.

Updates as published by Cardiff University (original).

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This was part of a wider event: 119 services reported incidents within the hour.

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