No impact incident
Cardiff University: Student Residences Portal: Access Issues
Oct 29, 2026, 15:11 UTC
started
08:59 UTC
resolved October 30, 2026
17 h 48 min
duration
Affected: Residences Student Portal (Accommodation)
Current status of Cardiff University: Operational — live Cardiff University status
Timeline
- Oct 29, 2026, 15:11 UTCidentifiedWe are aware that some students are currently experiencing difficulties accessing the Student Residences Portal. Our technical teams are investigating the issue and working to restore normal service as quickly as possible.
- Oct 29, 2026, 16:24 UTCmonitoringThe issue affecting the Student Residences Portal has been resolved. Users should now be able to access the service normally. We will continue to monitor the service to ensure it remains stable. Thank you for your patience
- Oct 29, 2026, 16:24 UTCmonitoringWe are continuing to monitor for any further issues.
- Oct 30, 2026, 08:59 UTCresolvedThis incident has been resolved.
Updates as published by Cardiff University (original).
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