Critical incident

Sangoma: Internet Service Impact - Carrier Event - Charter/Spectrum - CA Area

Nov 3, 2026, 14:52 UTC

started

17:07 UTC

resolved

2 h 15 min

duration

Affected: Internet Access / Circuits

Current status of Sangoma: Operational — live Sangoma status

Timeline

Nov 3, 2026, 14:52 UTC
investigating
We are currently investigating this issue.
Nov 3, 2026, 16:04 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 3, 2026, 17:07 UTC
resolved
This incident has been resolved.

Updates as published by Sangoma (original).

This was part of a wider event: 18 services reported incidents within the hour.

Telnyx 15:52 UTC · Data Connectivity Issues IMSI1
Thomson Reuters Legal 15:50 UTC · Westlaw - Litigation Document Analyzer failures
Twilio 15:43 UTC · MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
Sentry 15:40 UTC · Delays in spans and transactions processing
Cloudflare 15:38 UTC · Increased Durable Object Errors in the Dallas, TX US region
Aircall 15:30 UTC · Issues Making and Receiving Calls
Telnyx 15:24 UTC · Messaging Latency
Ivanti Cloud 15:19 UTC · IRW PRD - Intermittent Email Issues
HiBob 15:16 UTC · We’ve identified an issue with our DocuSign integration
Telnyx 15:12 UTC · Telnyx’s Support AI Assistant (TAIA) — Service interruption
Nfield 15:11 UTC · Slow CAPI sync and manager on a subset of domains in APac
Alchemy 15:03 UTC · Starknet Mainnet - elevated latency and errors in US East region
U-Haul System 14:59 UTC · Resolved – Canada Centers Debit Payment Issues
Sentry 14:57 UTC · Sentry.io dashboard and API is down
TeamViewer 14:56 UTC · License provider