Minor incident

Blackboard: Illuminate data refresh delays for LMS data (US region)

Oct 23, 2026, 14:40 UTC

started

open

no update since October 23, 2026

—

duration

Affected: Illuminate

Current status of Blackboard: Minor issues — live Blackboard status

Timeline

Oct 23, 2026, 14:40 UTC
investigating
We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date. Our engineering team is working on a fix. Other regions are not affected. We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.

Updates as published by Blackboard (original).

This was part of a wider event: 15 services reported incidents within the hour.

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Optimizely Service 14:14 UTC · Degraded Performance - CMS Edit Mode in DXP