Minor incident

Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile

Affected: Voice, Latin America

Current status of Twilio: Minor issues — live Twilio status

Timeline

1. Oct 23, 2026, 14:53 UTC
   investigating
   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
2. Oct 23, 2026, 15:54 UTC
   investigating
   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
3. Oct 23, 2026, 17:59 UTC
   investigating
   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
4. Oct 23, 2026, 22:05 UTC
   investigating
   Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
5. Oct 23, 2026, 22:59 UTC
   monitoring
   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
6. Oct 24, 2026, 01:00 UTC
   monitoring
   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
7. Oct 24, 2026, 05:13 UTC
   monitoring
   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
8. Oct 24, 2026, 13:13 UTC
   monitoring
   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
9. Oct 25, 2026, 05:14 UTC
   monitoring
   We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
10. Oct 26, 2026, 01:53 UTC
    resolved
    The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Chile are operating normally.

Updates as published by Twilio (original).