OutageDB

AdvancedMD outage history and status

Is AdvancedMD down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.7%
uptime, 90 days
7
incidents, 90 days
1 h 40 min
median time to fix
Oct 22, 2026
last incident

AdvancedMD components

Interoperability

Practice Management (PM) - Optum (Change Healthcare) Integrations

Practice Management (PM) - Waystar Integrations

Practice Management (PM) - Availity Integrations

Reporting

Patient Engagement

AdvancedMD outage history

Nov: 4 incidents, 0 min of major outage 4 Nov Dec: 1 incidents, 0 min of major outage 1 Dec Jan: 5 incidents, 0 min of major outage 5 Jan Feb: 5 incidents, 0 min of major outage 5 Feb Mar: 8 incidents, 245 min of major outage 8 Mar Apr: 4 incidents, 0 min of major outage 4 Apr May: 4 incidents, 49 min of major outage 4 May Jun: 2 incidents, 73 min of major outage 2 Jun Jul: 5 incidents, 0 min of major outage 5 Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 4 incidents, 385 min of major outage 4 Sep Oct: 2 incidents, 0 min of major outage 2 Oct
AdvancedMD incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 22, 2026, 13:43 UTC Degraded - EHR Messaging, Claims, and Statements
Practice Management (PM), Patient Messaging, Electronic Health Records (EHR)
 Minor 2 h 15 min
Oct 13, 2026, 15:30 UTC Degraded Client Services Support: Degraded Phone and Chat Capabilities
Client Services Support
 Minor 1 h 15 min
Sep 25, 2026, 00:57 UTC Platform Errors and Screen Loading Issues
Patient Portal, Practice Management (PM), 3rd Party APIs, Interfaces, Patient Kiosk, ODBC
 Major 3 h 59 min
Sep 18, 2026, 13:14 UTC AdvancedMD Single Sign-On Waystar Unavailable
Waystar Portal Single Sign-On (SSO)
 Critical 46 min
Sep 18, 2026, 00:48 UTC Authentication Issue Affecting Logins
Practice Management (PM), Electronic Health Records (EHR)
 Critical 1 h 40 min
Sep 4, 2026, 14:16 UTC Issues Processing Credit Card Payment
Practice Management (PM)
 Minor 3 h 17 min
Aug 21, 2026, 14:45 UTC Some Clients Experiencing Errors Saving Prescriptions
ePrescribing
 Minor 1 h 31 min
Jul 15, 2026, 18:01 UTC Updox Service Disruption: May Impact AdvancedMD Fax Users
Fax
 Minor 1 h 18 min
Jul 13, 2026, 15:28 UTC Investigating: Double-Click Appointment Preference Not Being Honored
Practice Management (PM), Electronic Health Records (EHR)
 Minor 9 h 04 min
Jul 10, 2026, 14:21 UTC Investigating: Note Template Not Automatically Selected When Opening Visits
Electronic Health Records (EHR)
 Minor 8 h 15 min
Jul 8, 2026, 19:51 UTC Updox Outage: Delays Sending and Receiving AdvancedMD Fax
Fax
 Minor 18 h 36 min
Jul 8, 2026, 18:48 UTC Analytics CSV Export — Chrome 150 Workaround
Analytics
 Minor 18 days 20 h
Jun 11, 2026, 18:56 UTC Optum (Change Healthcare) Claims Processing Delays
Claim Submission
 Minor 20 h 12 min
Jun 10, 2026, 12:46 UTC ePrescribing Error Messages
ePrescribing
 Major 1 h 13 min
May 27, 2026, 01:02 UTC DrFirst Outage
ePrescribing
 No impact 11 h 06 min
May 7, 2026, 13:23 UTC Change Healthcare (Optum) Eligibility and Claims Status Disruption
Claim Status, Eligibility
 Minor 4 h 22 min
May 6, 2026, 20:48 UTC EHR – Dashboard and Patient Charts Unavailable
Electronic Health Records (EHR)
 Major 17 min
May 1, 2026, 16:04 UTC eSending Controlled Substances — Prescriptions Stuck in Pending
ePrescribing
 Major 32 min
Apr 17, 2026, 12:59 UTC Degraded Claims Processing
Practice Management (PM)
 Minor 25 min
Apr 15, 2026, 13:32 UTC Limited Access to Client Support Chat
Client Services Support
 Minor 33 min
Apr 7, 2026, 18:59 UTC Eligibility Processing Error: Invalid Participant Identification / Credentials not associated with user
Eligibility
 Minor 26 h 06 min
Apr 3, 2026, 17:31 UTC Eligibility Processing Intermittent Errors
Eligibility
 Minor 5 h 11 min
Mar 24, 2026, 18:41 UTC Claims Submission Errors
Practice Management (PM), Claim Submission
 Minor 49 min
Mar 20, 2026, 13:42 UTC EHR Notes Error – "Control Not Found" (Error 404)
Electronic Health Records (EHR)
 Major 3 h 27 min
Mar 12, 2026, 19:11 UTC Errors processing Credit Card Payments through AMDPay
Practice Management (PM)
 Minor 19 min

51 incidents in our archive since August 6, 2025.

When and where AdvancedMD fails

By weekday

Most incidents start on Fri.

  • Mon6
  • Tue7
  • Wed12
  • Thu10
  • Fri15
  • Sat0
  • Sun1

Most affected, last 12 months

  • Practice Management (PM)17
  • Electronic Health Records (EHR)10
  • Fax6
  • ePrescribing5
  • Client Services Support3
  • Eligibility3
  • Patient Messaging3
  • Waystar Portal Single Sign-On (SSO)3

When AdvancedMD went down with others

Scheduled maintenance

Add AdvancedMD maintenance to your calendar (.ics)

Other productivity services

FAQ

Is AdvancedMD down right now?
At our last check AdvancedMD's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does AdvancedMD go down?
AdvancedMD reported 7 incidents in the last 90 days (3 major or critical), with 385 minutes of major outage: 99.7% uptime.
When was the last AdvancedMD outage?
The latest reported incident started on Oct 22, 2026, 13:43 UTC: "Degraded - EHR Messaging, Claims, and Statements", resolved after 2 h 15 min.
How long do AdvancedMD outages last?
Half of AdvancedMD's incidents in the last 90 days were resolved within 1 h 40 min.

Source: AdvancedMD official status page · RSS of AdvancedMD incidents · status badge for your site