OutageDB

Minor incident

AdvancedMD: Degraded - EHR Messaging, Claims, and Statements

Oct 22, 2026, 13:43 UTC
started
15:58 UTC
resolved
2 h 15 min
duration

Affected: Practice Management (PM), Patient Messaging, Electronic Health Records (EHR)

Current status of AdvancedMD: Operational — live AdvancedMD status

Timeline

  1. Oct 22, 2026, 13:43 UTC
    identified
    We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements. Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
  2. Oct 22, 2026, 14:12 UTC
    investigating
    We are currently investigating this issue.
  3. Oct 22, 2026, 14:34 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Oct 22, 2026, 15:58 UTC
    resolved
    This incident has been resolved.

Updates as published by AdvancedMD (original).

Other services with incidents at the same time

This was part of a wider event: 57 services reported incidents within the hour.

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