Minor incident

Zenoti: Zenoti Application Slowness - AMRS06

Oct 16, 2026, 16:02 UTC
started
19:59 UTC
resolved
3 h 57 min
duration

Affected: Zenoti-AMRS06

Current status of Zenoti: Operational — live Zenoti status

Timeline

  1. Oct 16, 2026, 16:02 UTC
    investigating
    We are observing slowness when accessing the Zenoti application for some customers hosted on AMRS06. We are investigating the cause and will provide an update as soon as possible.
  2. Oct 16, 2026, 16:45 UTC
    investigating
    We are continuing to investigate this issue.
  3. Oct 16, 2026, 17:53 UTC
    investigating
    We are continuing to investigate this issue and will provide an update as soon as possible.
  4. Oct 16, 2026, 18:51 UTC
    investigating
    We are continuing to investigate this issue and will provide an update as soon as possible.
  5. Oct 16, 2026, 19:27 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  6. Oct 16, 2026, 19:59 UTC
    resolved
    The incident has been resolved. All systems are functioning normally since 12:22 PM PDT, and no further issues have been observed. Thank you for your patience.

Updates as published by Zenoti (original).

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