OutageDB

Minor incident

WorkOS: Elevated API and AuthKit errors for some requests (Columbus, OH region)

Oct 1, 2026, 15:30 UTC
started
15:30 UTC
resolved
<1 min
duration

Current status of WorkOS: Operational — live WorkOS status

Timeline

  1. Oct 1, 2026, 15:30 UTC
    resolved
    On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT. Audit Logs event ingestion (POST /audit_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. If your application did not retry them, resend any audit log events submitted between 11:34 and 11:40 AM EDT.

Updates as published by WorkOS (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.

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