Major incident

WorkOS: Elevated errors across SSO and AuthKit

Oct 23, 2026, 15:57 UTC

started

17:01 UTC

resolved

1 h 03 min

duration

Affected: SSO, AuthKit

Current status of WorkOS: Operational — live WorkOS status

Timeline

Oct 23, 2026, 15:57 UTC
investigating
We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.
Oct 23, 2026, 16:09 UTC
monitoring
We're seeing recovery across services and will continue to monitor.
Oct 23, 2026, 17:01 UTC
resolved
This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

Updates as published by WorkOS (original).

This was part of a wider event: 27 services reported incidents within the hour.

Vercel 16:31 UTC · Delays in Logs and Observability data
Twilio 16:19 UTC · SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
Splice 16:18 UTC · Intermittent Service Connectivity Issues
Whatnot 16:16 UTC · CDN Vendor Outage
Zoom 16:16 UTC · Service Degradation Affecting Multiple Zoom Services
Kraken 16:15 UTC · Initia (INIT) Deposits and Withdrawals Temporarily Paused
Lightspeed 16:14 UTC · Lightspeed Retail (R/C-Series) Latency or outage
Infobip 16:14 UTC · Global (Europe)- Conversations Slowness and Errors
Toast System 16:10 UTC · Toastweb - Toast App Performance Degradation
Ashby 16:10 UTC · Sporadic reports of Ashby unavailable
Telnyx 16:07 UTC · 10DLC phone number registration experiencing delays
HubSpot 16:07 UTC · Some HubSpot tools may be unavailable for some users
Render 16:05 UTC · Degraded network performance
Berklee IT Services 16:04 UTC · Outage: Microsoft Office
Sinch 15:55 UTC · Delivery Issue Nicaragua - Tigo