No impact incident

Wolt: Courier app issues

Affected: Courier App

Current status of Wolt: Operational — live Wolt status

Timeline

1. Oct 20, 2026, 19:26 UTC
   investigating
   🚨 Service Alert Hi there! We're currently looking into an issue that may be affecting Courier app in: Woltwide. Users may experience not being able to go online or not being able to assign tasks to themselves. Our team is on it, and we'll share an update here as soon as possible. Thank you for your patience! 💙
2. Oct 20, 2026, 19:38 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting Courier App. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
3. Oct 20, 2026, 19:52 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting Courier App and orders not being assigned to couriers. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
4. Oct 20, 2026, 20:10 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting our services. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
5. Oct 20, 2026, 20:27 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting our services. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
6. Oct 20, 2026, 20:54 UTC
   identified
   🔧 We've found the issue We've identified the cause of the problem affecting our services and are trying to mitigate it. We'll share another update as soon as possible. Thanks for sticking with us 💙
7. Oct 20, 2026, 21:23 UTC
   resolved
   🌱 Back on our feet The issue has been resolved and delivery service continues in all countries. Thanks for your continued patience 💙

Updates as published by Wolt (original).