No impact incident

Wolt: Issue with the Merchant App

Affected: Merchant App

Current status of Wolt: Operational — live Wolt status

Timeline

1. Oct 19, 2026, 10:54 UTC
   investigating
   🚨 Service Alert Hi there! We're currently looking into an issue that may be affecting Merchant App in: Woltwide 🌍 Users may experience orders being not visible and orders unable to be accepted. Our team is on it, and we'll share an update here as soon as possible. Thank you for your patience! 💙
2. Oct 19, 2026, 11:05 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting Merchant App. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
3. Oct 19, 2026, 11:21 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting Merchant App. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
4. Oct 19, 2026, 11:40 UTC
   identified
   🔨 We're on it We're applying a fix for the issue affecting the Merchant App and expect things to get back to normal within the next 15 minutes. Our team is closely monitoring the situation, and you may notice a gradual improvement in performance. We'll share more information as soon as possible. Thanks for your patience 🙏
5. Oct 19, 2026, 11:51 UTC
   resolved
   🌱 Back on our feet The issue has been resolved and our services continue in all countries. Thanks for your continued patience 💙

Updates as published by Wolt (original).