Major incident

Elastic Cloud (Public): Elastic Cloud scaling issues in Azure

Oct 20, 2026, 20:07 UTC

started

03:05 UTC

resolved October 21, 2026

6 h 57 min

duration

Current status of Elastic Cloud (Public): Partial outage — live Elastic Cloud (Public) status

Timeline

Oct 20, 2026, 20:07 UTC
investigating
We are investigating an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. New project and deployment creation in Azure may be delayed.
Oct 20, 2026, 21:24 UTC
identified
We have identified an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. New project and deployment creation in Azure may be delayed. Engineers are actively working to mitigate the issue.
Oct 20, 2026, 22:27 UTC
monitoring
Engineers have identified and mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. We are monitoring the issue to ensure operations continue normally.
Oct 21, 2026, 03:05 UTC
resolved
Engineers have mitigated an issue affecting the ability to scale existing Elastic Cloud Hosted deployments and Serverless projects in Azure. Scaling is working as expected.

Updates as published by Elastic Cloud (Public) (original).

This was part of a wider event: 26 services reported incidents within the hour.

CloudLinux 21:00 UTC · Critical PHP vulnerabilities CVE-2026-109618 / CVE-2026-109619 - release 21 October 2026, 14:00 UTC
Granicus System 20:58 UTC · Granicus Issue Notification: govMeetings Peak
AdGuard 20:55 UTC · AdGuard - websites / backends issues
OneSignal 20:53 UTC · Intermittent incomplete data in the dashboard and API reads for a subset of apps (starting with app id with 0)
Render 20:48 UTC · Deploying from GitLab may intermittently fail
Twilio 20:45 UTC · SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates
IXOPAY 20:36 UTC · pciapply.com Service Disruption
Optum 20:20 UTC · System Incident - Medical Network - Portal - Production
Bubble 20:17 UTC · MCP functionality is partially down for apps on the scheduled releases tier and dedicated environments
Thomson Reuters Legal 20:17 UTC · Workspace and File Issues Affecting the new CoCounsel experience in the US
Amplitude 20:12 UTC · Export API returns 500 errors across multiple organizations
Ideogram 20:11 UTC · Outage
FreshBooks 20:09 UTC · FreshBooks - Component not working
Buildkite 19:57 UTC · Delayed notifications
PlanetScale 19:38 UTC · Gap in dashboard metrics for AWS us-east-1