No impact incident

Wolt: Delayed invoice creation

Affected: Consumer Apps

Current status of Wolt: Operational — live Wolt status

Timeline

1. Oct 17, 2026, 21:48 UTC
   investigating
   🚨 Service Alert Hi there! We're currently looking into an issue that may be affecting Invoice creation and refunds not being processed in Woltwide Our team is on it, and we'll share an update here as soon as possible. Thank you for your patience! 💙
2. Oct 17, 2026, 22:01 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
3. Oct 17, 2026, 22:12 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue affecting invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
4. Oct 17, 2026, 22:29 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue with invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
5. Oct 17, 2026, 22:47 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue with invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
6. Oct 17, 2026, 23:07 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue with invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
7. Oct 17, 2026, 23:23 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue with invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
8. Oct 17, 2026, 23:52 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue with invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
9. Oct 18, 2026, 00:21 UTC
   investigating
   🔍 We're still looking into it Our team is continuing to investigate the issue with invoice creation and refunds. We'll share another update here as soon as possible. Thanks for bearing with us 🙏
10. Oct 18, 2026, 00:38 UTC
    identified
    🔨 We're on it We're applying a fix for the delayed invoices and refunds issue. Our team is closely monitoring the situation, and you may notice a gradual improvement in performance. We'll share more information as soon as possible. Thanks for your patience 🙏
11. Oct 18, 2026, 00:51 UTC
    monitoring
    🖥️ Things are looking up The fix has been applied and we should now be processing the pending invoices and refunds gradually. Our team is actively monitoring for any irregularities. Thanks so much for your patience 🙏
12. Oct 18, 2026, 01:18 UTC
    resolved
    🌱 Back on our feet The issue has been resolved and delivery service continues in all countries. Thanks for your continued patience 💙

Updates as published by Wolt (original).