No impact incident

Navan: Hilton contract errors

Current status of Navan: Operational — live Navan status

Timeline

1. Oct 20, 2026, 18:55 UTC
   identified
   **Navan is currently experiencing a temporary disruption in service with our hotel providers.** As a result, Hilton is unavailable. We apologize for this inconvenience and appreciate your patience.
2. Oct 20, 2026, 20:30 UTC
   monitoring
   **We have implemented a fix for the hotel inventory issue and are monitoring the situation closely.** Hotel availability should be returning to normal. If you continue to experience issues, please contact support. We apologize for the disruption.
3. Oct 20, 2026, 21:01 UTC
   resolved
   **The hotel inventory issue has been fully resolved.** All hotel search and booking functionality has been restored. Thank you for your patience during this incident. If you continue to experience any issues, please contact our support team.

Updates as published by Navan.