Major incident
Printavo: SanMar outage in product results
Oct 20, 2026, 19:20 UTC
started
21:40 UTC
resolved
2 h 20 min
duration
Affected: Product Catalog
Current status of Printavo: Operational — live Printavo status
Timeline
- Oct 20, 2026, 19:20 UTCinvestigatingWe are currently investigating an issue in which SanMar products are not being returned in product search results, and for ones that are, are returning an incorrect $0 price.
- Oct 20, 2026, 19:28 UTCmonitoringWe're seeing intermittent delays loading product prices from one of our catalog suppliers on quotes and invoices. Prices may be slow to load or fail to load, and retrying usually works. We're monitoring the issue and will post an update when it's resolved.
- Oct 20, 2026, 21:40 UTCresolvedThis incident has been resolved.
Updates as published by Printavo (original).
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More Printavo incidents
- October 15, 2026 Delays loading catalog product prices
- October 5, 2026 Some login issues reported
- September 7, 2026 SanMar outage in product results
- July 23, 2026 EasyPost Outage
- April 16, 2026 Errors following recent deploy
- April 8, 2026 Email Deliverability Issues