Minor incident

FreshBooks: FreshBooks - Component not working

Affected: FreshBooks

Current status of FreshBooks: Operational — live FreshBooks status

Timeline

1. Oct 20, 2026, 20:09 UTC
   investigating
   There’s currently an issue with FreshBooks emails sent to Yahoo email users. We’ve identified the problem and are working to fix it; however, at this time, you may not receive emails sent by FreshBooks if you are a Yahoo email user. Please check back for further updates.
2. Oct 20, 2026, 22:01 UTC
   monitoring
   Some customers with Yahoo email addresses may continue to experience delays receiving emails from FreshBooks, including login codes, verification and password reset emails. We’ve rolled out a change to improve delivery of login-related emails and are monitoring its impact, but some delays may persist. We’re working with our email provider on a full resolution and will post updates here.
3. Oct 21, 2026, 15:58 UTC
   resolved
   We have resolved the email delivery issue impacting FreshBooks customers with Yahoo email addresses. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

Updates as published by FreshBooks (original).