Minor incident

USG Services: Microsoft 365 Teams External Inbound and Outbound Calling Issues Reported

Affected: USO Microsoft 365

Current status of USG Services: Operational — live USG Services status

Timeline

1. Sep 29, 2026, 13:23 UTC
   investigating
   Microsoft is investigating issues with its external inbound and outbound calling for Teams. Updates will be posted here as they become available.
2. Sep 29, 2026, 13:51 UTC
   monitoring
   Microsoft has restored full functionality of Microsoft TEAMS. We will continue to monitor this system for stability. If you still experience issues with external inbound and outbound calling, contact the USG Service Desk at [email protected] or 877-251-2644.
3. Sep 30, 2026, 12:32 UTC
   resolved
   Microsoft has confirmed that TEAMS is functioning normally at this time. In the event that you experience any further issues with TEAMS, please contact the USG Service Desk at [email protected] or 877-251-2644.

Updates as published by USG Services (original).