No impact incident

Dartmouth College: IRA data potentially stale

Affected: Administrative Services

Current status of Dartmouth College: Operational — live Dartmouth College status

Timeline

1. Sep 29, 2026, 12:36 UTC
   identified
   Due to an overnight failure in our data replication tool, some IRA data may be stale or potentially missing at this time. The problem has, we believe, been resolved, but it will still take some time for the system to move the results through the cloud. We are monitoring and will report as progress is made. The systems most likely to be experiencing these issues are the STUDENT and ADVANCEMENT areas. We believe the FINANCE systems should be complete but there may be some instances where there is stale data in that environment as well. We apologize for the inconvenience.
2. Sep 29, 2026, 12:43 UTC
   identified
   As an update, we have seen that some FINANCE data is indeed stale. We are working on the issue at the moment.
3. Sep 29, 2026, 14:02 UTC
   identified
   We are still working through the issue. Progress is being made but the issue has yet to be fully resolved.
4. Sep 29, 2026, 16:19 UTC
   identified
   The Finance area of IRA should be up-to-date and ready for use. The cache has been cleared. I will advise when Advancement and Student areas complete.
5. Sep 29, 2026, 16:56 UTC
   resolved
   All areas of IRA should now be up-to-date and ready for use.

Updates as published by Dartmouth College (original).