Major incident

Chargebee: API Service Degradation

Sep 29, 2026, 12:35 UTC

started

14:35 UTC

resolved

2 h

duration

Affected: API (US)

Current status of Chargebee: Operational — live Chargebee status

Timeline

Sep 29, 2026, 12:35 UTC
monitoring
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
Sep 29, 2026, 14:35 UTC
resolved
This incident has been resolved.

Updates as published by Chargebee (original).

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