Minor incident

Autotrader: Finance API Preproduction - Performance degraded

Sep 29, 2026, 12:32 UTC

started

15:17 UTC

resolved

2 h 45 min

duration

Affected: Finance API Preproduction

Current status of Autotrader: Operational — live Autotrader status

Timeline

Sep 29, 2026, 12:32 UTC
identified
We've detected a performance issue with the Finance API Preproduction. It has been logged for review. If it's during working hours (09:00 - 17:30 Mon-Fri, excl. bank holidays), an engineer will investigate promptly. Outside of these hours, it will be addressed on the next working day. Thank you for your patience as we resolve this.
Sep 29, 2026, 15:17 UTC
resolved
This issue is now resolved. We apologise for any inconvenience caused.

Updates as published by Autotrader (original).

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