Major incident

USG Services: PeachNet Cloud Backup Issues Reported

Affected: PeachNet Cloud Backup

Current status of USG Services: Operational — live USG Services status

Timeline

1. May 6, 2026, 19:56 UTC
   investigating
   Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Cloud Backup. Affected users may be experiencing problems logging into Avamar. Backups are functioning normally, but Avamar login is unavailable. Additional information will be posted here as it becomes available.
2. May 7, 2026, 13:58 UTC
   identified
   We are continuing to work on a fix for this issue. Updates will be posted here as soon as they are available.
3. May 7, 2026, 18:20 UTC
   resolved
   Information Technology Services (ITS) has confirmed that PeachNet Cloud Backup is functioning normally at this time. In the event that you experience any further issues with PeachNet Cloud Backup, please contact the USG Service Desk at [email protected] or 877-251-2644.

Updates as published by USG Services (original).