Major incident
Pinecone: [AWS][us-east-1] 5xx errors for some requests on some indexes
May 6, 2026, 20:02 UTC
started
20:30 UTC
resolved
27 min
duration
Affected: AWS us-east-1
Current status of Pinecone: Operational — live Pinecone status
Timeline
- May 6, 2026, 20:02 UTCinvestigatingWe are currently investigating this issue.
- May 6, 2026, 20:08 UTCidentifiedThe issue has been identified and a fix is being implemented.
- May 6, 2026, 20:14 UTCmonitoringA fix has been implemented and we are monitoring the results.
- May 6, 2026, 20:30 UTCresolvedThis incident has been resolved.
Updates as published by Pinecone (original).
Other services with incidents at the same time
This was part of a wider event: 14 services reported incidents within the hour.
- DTN 20:53 UTC · International NOTAM Interruption
- AdvancedMD 20:48 UTC · EHR – Dashboard and Patient Charts Unavailable
- USG Services 19:56 UTC · PeachNet Cloud Backup Issues Reported
- LiveKit 19:46 UTC · Outbound SRTP calls are failing
- PandaDoc 19:27 UTC · Global application issues: document access, sending, upload and download
- SmartRecruiters 19:19 UTC · Errors Occurring When Attempting to Access Candidate Data
More Pinecone incidents
- October 14, 2026 [Inference] 5xx errors on some `llama-text-embed-v2` requests
- October 7, 2026 [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
- September 28, 2026 [Pods][AWS][us-east-1] Write failures and high latency
- September 22, 2026 [Serverless][AWS][eu-west-1] 5xx on read requests
- September 17, 2026 [Serverless][AWS][us-west-2] 5xx errors on the readpath
- September 1, 2026 5xx errors on some control plane operations