Minor incident

Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

Oct 23, 2026, 13:24 UTC

started

14:33 UTC

resolved

1 h 09 min

duration

Affected: SMS Long Code, North America, SMS Short Code, North America

Current status of Twilio: Minor issues — live Twilio status

Timeline

Oct 23, 2026, 13:24 UTC
investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026, 13:57 UTC
identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026, 14:33 UTC
resolved
The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

Updates as published by Twilio (original).

This was part of a wider event: 57 services reported incidents within the hour.

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