Minor incident

Grafana Cloud: Some Grafana Instances Experiencing Issues Coming Online after Restart

Oct 23, 2026, 13:33 UTC
started
18:16 UTC
resolved
4 h 43 min
duration

Affected: AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada prod-ca-central-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS Germany prod-eu-central-1, AWS India - prod-ap-south-1, AWS Indonesia - prod-ap-southeast-2, AWS Indonesia - prod-ap-southeast-3, AWS Ireland eu-west-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden eu-north-1, AWS Sweden - prod-eu-north-0, AWS Switzerland - prod-eu-central-0, AWS Switzerland eu-central-2, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS East (VA) prod-us-east-1, AWS US East (OH) - prod-us-east-2, AWS US West - prod-us-west-0, AWS US East (VA) - prod-us-east-3, AWS West prod-us-west-2, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, Azure UAE - prod-me-central-2, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Saudi Arabia - prod-me-central-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US Central - prod-us-central-7, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

  1. Oct 23, 2026, 13:33 UTC
    identified
    Starting at approximately 12:37 UTC, a some Hosted Grafana instances across multiple regions have been experiencing availability issues. Our team has identified the root cause and a fix is currently in progress. Affected instances will recover automatically once the fix has been applied. No action is required on your end. We will provide further updates as they become available and apologize for any disruption this may cause.
  2. Oct 23, 2026, 15:04 UTC
    identified
    We are continuing to work on a fix for this issue.
  3. Oct 23, 2026, 16:16 UTC
    monitoring
    A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue.
  4. Oct 23, 2026, 18:16 UTC
    resolved
    This incident has been resolved.

Updates as published by Grafana Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

More Grafana Cloud incidents