Major incident

LiveIntent: Custom Reports Unavailable

Affected: Scheduled Reports

Current status of LiveIntent: Operational — live LiveIntent status

Timeline

1. Oct 23, 2026, 13:24 UTC
   investigating
   We are currently investigating an issue with reporting in LiveIntent Platform. Users might experience delays for custom reports. We will update you with findings and confirmation of affected services once collected. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery.
2. Oct 23, 2026, 14:16 UTC
   identified
   The issue has been identified, and the team is working to restore reporting services. Aggregates are catching up, and we expect this process to take some hours.
3. Oct 23, 2026, 19:04 UTC
   resolved
   The issue affecting custom report generation in the LiveIntent Platform has been resolved, and report processing has returned to normal.

Updates as published by LiveIntent (original).