Minor incident

Twilio: Delayed A2P Campaign Approvals

Affected: SMS

Current status of Twilio: Minor issues — live Twilio status

Timeline

1. Oct 16, 2026, 17:24 UTC
   investigating
   Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
2. Oct 16, 2026, 17:33 UTC
   investigating
   Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
3. Oct 16, 2026, 18:33 UTC
   identified
   Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
4. Oct 16, 2026, 20:30 UTC
   identified
   Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
5. Oct 16, 2026, 22:32 UTC
   monitoring
   A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
6. Oct 16, 2026, 23:00 UTC
   resolved
   The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

Updates as published by Twilio (original).