Critical incident

Telnyx: Programmable Video service outage

Current status of Telnyx: Under maintenance — live Telnyx status

Timeline

1. Oct 16, 2026, 18:21 UTC
   identified
   [video.telnyx.com](http://video.telnyx.com "video.telnyx.com") is currently unavailable. We have identified an issue affecting the infrastructure hosting the service and are working to restore it. Recovery requires updates to our deployment process, which are in progress.
2. Oct 16, 2026, 22:54 UTC
   monitoring
   We have restored DNS responses for video.telnyx.com and deployed the service to replacement infrastructure. Successful client connections and video traffic have resumed, and we are monitoring recovery. Some customers may continue to experience connection failures for a few hours while cached DNS results expire. We are also investigating an error encountered during testing when requesting a client token; full recovery has not yet been confirmed.
3. Oct 17, 2026, 00:08 UTC
   resolved
   This is resolved

Updates as published by Telnyx.