Minor incident

Twilio: SMS Delivery Failures from France to a Subset of Twilio Short Codes

Affected: SMS, Europe

Current status of Twilio: Minor issues — live Twilio status

Timeline

1. Oct 15, 2026, 13:40 UTC
   investigating
   Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
2. Oct 15, 2026, 14:33 UTC
   identified
   Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
3. Oct 15, 2026, 15:08 UTC
   monitoring
   We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
4. Oct 15, 2026, 17:08 UTC
   monitoring
   We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
5. Oct 15, 2026, 17:20 UTC
   resolved
   The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.

Updates as published by Twilio (original).