Major incident

ACT: WK: Validus displaying a 502, 503 or 504 error

Affected: Validus

Current status of ACT: Operational — live ACT status

Timeline

1. Oct 15, 2026, 14:36 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Oct 15, 2026, 14:36 UTC
   identified
   We are continuing to work on a fix for this issue.
3. Oct 15, 2026, 14:37 UTC
   identified
   A fix is actively being applied which is expected to take no longer than 30 minutes.
4. Oct 15, 2026, 15:00 UTC
   identified
   We are continuing to work on a fix for this issue.
5. Oct 15, 2026, 15:00 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
6. Oct 15, 2026, 15:16 UTC
   monitoring
   We are continuing to monitor for any further issues.
7. Oct 15, 2026, 15:16 UTC
   resolved
   This incident has been resolved.

Updates as published by ACT (original).