OutageDB

Critical incident

Universe: System disruption

Oct 15, 2026, 13:18 UTC
started
open
no update since October 15, 2026
—
duration

Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports, Widgets, Scanning and Apps, Event and Host Pages, Accounts and Authentication

Current status of Universe: Operational — live Universe status

Timeline

  1. Oct 15, 2026, 13:18 UTC
    investigating
    Our fan-facing and client-facing services are currently down. Teams are working through how to restore service as quickly as possible as well as plans to help best support events that are playing off today. We’ll keep you informed as information develops.
  2. Oct 15, 2026, 16:28 UTC
    monitoring
    Service has now been restored to the affected fan-facing and client-facing systems. Our investigation into the disruption is ongoing, and we will keep you informed. We apologize for the inconvenience.

Updates as published by Universe (original).

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