Minor incident

Kraken: Blank favorites page for Pro App and Pro Web users who used Prop trading

Affected: Kraken Pro App

Current status of Kraken: Minor issues — live Kraken status

Timeline

1. Oct 15, 2026, 13:32 UTC
   investigating
   We are currently investigating an issue causing Blank favorites page to display for Pro App and Pro Web users who used Prop trading. No other functionality is affected.
2. Oct 15, 2026, 13:42 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 15, 2026, 20:22 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 16, 2026, 15:31 UTC
   resolved
   This incident has been resolved. A fix has been released, and affected users should update to the latest version of the Kraken app. Favorites that were already removed can't be restored, so affected users will need to add them again. No other functionality was affected.

Updates as published by Kraken (original).