Critical incident

Northwestern Information Technology: iBuyNU (Finance and Procurement Systems) Service Interruption

Affected: iBuyNU (Finance and Procurement Systems)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Aug 19, 2026, 17:41 UTC
   identified
   The vendor has identified a performance issue that is causing a service interruption to iBuyNU (Finance and Procurement Systems). There is no estimated time available yet for when the service interruption will be resolved. Support staff are working toward a full resolution as soon as possible. The next update will be provided by 14:00 CDT.
2. Aug 19, 2026, 18:08 UTC
   identified
   Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by 14:30 CDT.
3. Aug 19, 2026, 19:09 UTC
   identified
   Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by 15:30 CDT.
4. Aug 19, 2026, 20:10 UTC
   identified
   Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by 17:00 CDT.
5. Aug 19, 2026, 21:38 UTC
   identified
   Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by Thursday, August 20th at 10:00 CDT.
6. Aug 20, 2026, 02:24 UTC
   resolved
   Service has been restored to iBuyNU. The vendor has confirmed that the underlying service disruption has been resolved.

Updates as published by Northwestern Information Technology (original).