Major incident

Pitt Digital Systems: Vendor Issue Affecting PantherExpress (Jaggaer)

Affected: PantherExpress (Jaggaer)

Current status of Pitt Digital Systems: Minor issues — live Pitt Digital Systems status

Timeline

1. Aug 19, 2026, 17:41 UTC
   investigating
   Pitt Digital is aware of a vendor issue causing slow performance and access issues in PantherExpress (Jaggaer), the University's cloud-based purchasing tool and procurement and payment mechanism. Pitt Digital is engaged with the vendor and working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.
2. Aug 19, 2026, 18:26 UTC
   monitoring
   The vendor has taken steps to resolve the issue and restore service. Pitt Digital is monitoring closely to ensure continued reliability and stability.
3. Aug 19, 2026, 20:44 UTC
   resolved
   Monitoring confirms the issue has been resolved.

Updates as published by Pitt Digital Systems (original).