OutageDB

Sprinklr outage history and status

Is Sprinklr down right now?

Partly
Partially Degraded Service Affected: America (Prod) (degraded performance), America (Prod2) (degraded performance) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.66%
uptime, 90 days
13
incidents, 90 days
14 h 18 min
median time to fix
Oct 13, 2026
last incident

Sprinklr components

Facebook

Network

Publishing/Planner

Other Social Channels

Database Services

Application - User Interface

Sprinklr Service

Advertising

Sprinklr Insight

Conversational AI - Voicebot

Benchmarking

Whatsapp

Digital Asset Management

Marketing

Advocacy

Rule Engine

Mobile App Connectivity

Instagram

Voice

Reporting

Workforce Management

Latency

Messaging

Conversational AI - Chatbot

Cloud Hosting Provider

Sprinkr API

Engagement Dashboards

Communities

Reddit

Voice Connect

X

Sprinklr outage history

Nov: no complete dataNovDec: no complete dataDecJan: no complete dataJanFeb: no complete dataFeb Mar: 6 incidents, 1450 min of major outage 6 Mar Apr: 7 incidents, 1091 min of major outage 7 Apr May: 6 incidents, 1649 min of major outage 6 May Jun: 11 incidents, 144 min of major outage 11 Jun Jul: 4 incidents, 0 min of major outage 4 Jul Aug: 2 incidents, 0 min of major outage 2 Aug Sep: 5 incidents, 1735 min of major outage 5 Sep Oct: 5 incidents, 0 min of major outage 5 Oct
Sprinklr incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 13, 2026, 07:06 UTC Potential Compute VM Issue
EMEA (Prod3)
 No impact 3 days 1 h
Oct 7, 2026, 18:11 UTC Listening Explorer / Quick Search – Intermittent Slowness
America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5)
 Minor no update since Oct 7, 2026
Oct 5, 2026, 11:22 UTC Scheduled Maintenance – Developer Portal
America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5)
 No impact 7 days 19 h
Oct 4, 2026, 05:12 UTC Investigating – Certificate Expiry
America (Prod2)
 Minor 24 min
Oct 2, 2026, 10:38 UTC Live Chat Service Disruption
EMEA (Prod19)
 No impact 1 h 26 min
Sep 28, 2026, 17:49 UTC Email Publishing Failures in Prod 8
America (Prod8)
 Major 19 min
Sep 25, 2026, 07:24 UTC Live Chat Service Disruption
EMEA (Prod19)
 Minor 6 min
Sep 15, 2026, 14:25 UTC Errors within Benchmarking dashboards
America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15)
 Major 17 h 43 min
Sep 15, 2026, 04:51 UTC Planned Infrastructure Enhancement Activity for Prod15
EMEA (Prod15)
 No impact 20 days 10 h
Sep 9, 2026, 07:44 UTC Prod2 Meta Issue – Channel Operations Impacted
America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2)
 Major 10 h 53 min
Aug 21, 2026, 12:20 UTC Temporary Disruption in Listening Engagement Statistics Updates
America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5)
 Minor 8 days
Aug 1, 2026, 03:29 UTC Intermittent Prod21 Platform URL Not Loading No impact —
Jul 29, 2026, 16:03 UTC TikTok DM Ingestion Issue
America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5)
 Minor 8 days 1 h
Jul 16, 2026, 09:43 UTC Open AI Service degradation
America (Prod), EMEA (Prod15)
 Minor 28 min
Jul 11, 2026, 03:34 UTC Voice Connect Certificate Renewal
America (Prod), America (Prod2)
 Minor 11 h
Jul 7, 2026, 17:08 UTC Instagram API Rate Limiting Impacting Publishing, Content Retrieval, and Reporting
America (Prod2)
 Minor 6 days 20 h
Jun 30, 2026, 20:06 UTC Case Assignment Issue
EMEA (Prod17), EMEA (Prod17)
 Major 17 min
Jun 29, 2026, 14:31 UTC Prod2 – Listening Data Fetching Service Down
America (Prod2)
 Major 1 h 56 min
Jun 25, 2026, 11:38 UTC Prod8 Care console Issues
America (Prod8)
 Major 11 min
Jun 19, 2026, 18:47 UTC Prod18 - URL intermittently unavailable No impact —
Jun 17, 2026, 08:25 UTC Investigating – TikTok Workflow Disruption (India Region Only)
APAC (Prod4)
 Minor no update since Jun 17, 2026
Jun 15, 2026, 16:20 UTC Voice Service Disruption
America (Prod)
 Minor 2 h
Jun 13, 2026, 05:55 UTC Intermittent Media Loading Issues
America (Prod2)
 Minor 1 h 21 min
Jun 12, 2026, 14:02 UTC Meta - Publishing Issue While Sending Messages
America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5)
 Minor 3 h 25 min
Jun 6, 2026, 11:44 UTC Cobrowse Outage for Prod4
APAC (Prod4)
 No impact <1 min

47 incidents in our archive since February 23, 2026.

When and where Sprinklr fails

By weekday

Most incidents start on Mon.

  • Mon12
  • Tue8
  • Wed7
  • Thu5
  • Fri9
  • Sat4
  • Sun2

Most affected, last 12 months

  • America (Prod2)22
  • America (Prod)20
  • EMEA (Prod3)20
  • America (Prod8)18
  • APAC (Prod4)18
  • EMEA (Prod15)18
  • EMEA (Prod19)17
  • EMEA (Prod21)16

When Sprinklr went down with others

Other marketing & crm services

FAQ

Is Sprinklr down right now?
At our last check Sprinklr's official status page reported: Partially Degraded Service. This page refreshes the status every few minutes.
How often does Sprinklr go down?
Sprinklr reported 13 incidents in the last 90 days (3 major or critical), with 1,735 minutes of major outage: 98.66% uptime.
When was the last Sprinklr outage?
The latest reported incident started on Oct 13, 2026, 07:06 UTC: "Potential Compute VM Issue", resolved after 3 days 1 h.
How long do Sprinklr outages last?
Half of Sprinklr's incidents in the last 90 days were resolved within 14 h 18 min.

Source: Sprinklr official status page · RSS of Sprinklr incidents · status badge for your site