Major incident

Sprinklr: Errors within Benchmarking dashboards

Affected: America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15), EMEA (Prod16), EMEA (Prod17), EMEA (Prod18), APAC (Prod4), APAC (Prod11), EMEA (Prod19), America (Prod12), EMEA (Prod21)

Current status of Sprinklr: Minor issues — live Sprinklr status

Timeline

1. Sep 15, 2026, 14:25 UTC
   investigating
   Hi Team, We are currently investigating an issue affecting the Benchmarking module. The impact may include errors when accessing widgets, exports, and external links within the Benchmarking module. Our team is actively working to resolve the issue and restore normal functionality. Further updates will be provided as more information becomes available.
2. Sep 16, 2026, 08:08 UTC
   resolved
   Hi Team, The issue affecting the Benchmarking module, including widgets, exports, and external links, has been resolved. All impacted functionality is now working as expected. We will continue to monitor the platform to ensure stability.

Updates as published by Sprinklr (original).