Minor incident

Sprinklr: Investigating – Certificate Expiry

Affected: America (Prod2)

Current status of Sprinklr: Minor issues — live Sprinklr status

Timeline

1. Oct 4, 2026, 05:12 UTC
   investigating
   We are currently investigating an issue related to an expired SSL/TLS certificate, which may be impacting access to the affected service. Our DevOps team is actively working to renew and deploy the certificate. We will provide further updates as more information becomes available. Status: Investigating Impact: Some users may experience service access issues.
2. Oct 4, 2026, 05:36 UTC
   resolved
   The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated. Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.

Updates as published by Sprinklr (original).