No impact incident

Sprinklr: Potential Compute VM Issue

Affected: EMEA (Prod3)

Current status of Sprinklr: Minor issues — live Sprinklr status

Timeline

1. Oct 13, 2026, 07:06 UTC
   investigating
   We are investigating an issue affecting compute VMs in the region. The application remains stable, and no customer impact has been observed so far. The Engineering team is working with Microsoft Azure to assess the situation and determine the next steps. Further updates will be shared as more information becomes available.
2. Oct 16, 2026, 08:43 UTC
   resolved
   The issue affecting compute VMs in the region has been reviewed in coordination with Microsoft Azure. The application remains stable, and no customer impact has been observed. As there are no further issues reported, the incident is being closed. Engineering team will continue to monitor the environment and address any recurrence if observed.

Updates as published by Sprinklr (original).