Major incident

Sprinklr: Prod8 Care console Issues

Affected: America (Prod8)

Current status of Sprinklr: Minor issues — live Sprinklr status

Timeline

1. Jun 25, 2026, 11:38 UTC
   investigating
   Hi Team, This is to inform you that we are observing some issues with the platform in prod8. We are checking this with our engineering team and shall keep you posted as soon as we have further updates.
2. Jun 25, 2026, 11:49 UTC
   resolved
   Hi Team, This is to inform you that the issue observed with the platform has been resolved. The service is now operating normally. Please let us know if you encounter any further issues. Thank you for your patience and support.

Updates as published by Sprinklr (original).