Minor incident
Sanity: Elevated API error rates for some customers
Oct 20, 2026, 15:54 UTC
started
18:20 UTC
resolved
2 h 25 min
duration
Affected: api.sanity.io
Current status of Sanity: Operational — live Sanity status
Timeline
- Oct 20, 2026, 15:54 UTCinvestigatingBetween 14:56 and 15:16 UTC, we observed a slight increase in 524 error rates for a small subset of customers. The error rates have returned to normal, though we continue to investigate the cause.
- Oct 20, 2026, 16:25 UTCmonitoringA fix has been implemented to mitigate the cause of these elevated API errors in the future. We are monitoring its rollout.
- Oct 20, 2026, 18:20 UTCresolvedThis incident has been resolved.
Updates as published by Sanity (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- Fly.io 16:54 UTC · Capacity issues in GRU region
- Twilio 16:53 UTC · Issue with Flex Agent Copilot Auto Wrap-up Notes
- SofaScore 16:51 UTC · Production errors
- Frontline Education Public 16:49 UTC · Test Incident again
- Snyk 16:33 UTC · PR Check Invalid Credential Error
- Twilio 16:28 UTC · SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia
- Storj DCS 16:25 UTC · Intermittent errors on US select network
- Punchh 16:22 UTC · 3rd Party Vendor Outage - Business/Admin Emails (Data Exports)
- Cornerstone 16:18 UTC · Minor Issue - DLW Feeds not processing US SL1 and USL5
- Blackbaud 16:12 UTC · Active Issue Alert – Blackbaud Luminate Online® - #000698592
- CircleCI 15:58 UTC · Increased wait times for macOS jobs on m4pro.large
- Warp 15:58 UTC · Warp-hosted agents waiting to be assigned to sandboxes
- WiscNet 15:55 UTC · #2305976 | Network Event - Multiple Members - 10/20/2026
- Brex 15:55 UTC · Unable to deliver SMS to some French phone numbers
- Dialpad 15:49 UTC · Some customers may be experiencing issues with devices.
More Sanity incidents
- October 26, 2026 API & API CDN timeouts for small subset of customers
- October 14, 2026 Intermittent increased API latency for some customers
- October 8, 2026 Elevated listener latency affecting Studio performance
- October 8, 2026 Elevated listener latency and error rate impacting Studio loading
- September 23, 2026 Content Agent - Elevated error rates
- August 14, 2026 Elevated API and API CDN rates