Major incident

Sanity: Content Agent - Elevated error rates

Sep 23, 2026, 10:54 UTC
started
11:53 UTC
resolved
59 min
duration

Affected: Content Agent

Current status of Sanity: Operational — live Sanity status

Timeline

  1. Sep 23, 2026, 10:54 UTC
    investigating
    We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.
  2. Sep 23, 2026, 10:57 UTC
    investigating
    We are continuing to investigate this issue.
  3. Sep 23, 2026, 11:12 UTC
    investigating
    We are continuing to investigate this issue.
  4. Sep 23, 2026, 11:23 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  5. Sep 23, 2026, 11:38 UTC
    monitoring
    We are continuing to monitor for any further issues.
  6. Sep 23, 2026, 11:53 UTC
    resolved
    This incident has been resolved.

Updates as published by Sanity (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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