Minor incident
Snyk: PR Check Invalid Credential Error
Oct 20, 2026, 16:33 UTC
started
19:31 UTC
resolved
2 h 58 min
duration
Affected: Snyk Code, Snyk Code, Snyk Code, Snyk Code, Snyk Code
Current status of Snyk: Operational — live Snyk status
Timeline
- Oct 20, 2026, 16:33 UTCinvestigatingSnyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.
- Oct 20, 2026, 17:16 UTCinvestigatingOur engineering team is continuing to investigate the incident. In addition to blocked PR checks, customers may experience delays with recurring tests, and other features utilizing the Workspaces Service may be affected. Current impact appears to be isolated to GitHub and GitHub Enterprise workspaces. We will provide further updates as the investigation progresses.
- Oct 20, 2026, 17:53 UTCidentifiedOur engineering team has identified the root cause of the incident and is preparing a fix. We do not yet have an estimated time for deployment, but we will share updates as soon as they become available.
- Oct 20, 2026, 18:22 UTCmonitoringSnyk engineers have deployed a fix across all environments, and all services have returned to normal operation. We will continue monitoring system stability to ensure the issue is fully resolved.
- Oct 20, 2026, 19:31 UTCresolvedPost-mitigation monitoring confirms that all Snyk services are operating normally and remain stable. The incident response team has stood down, and this incident is now resolved.
Updates as published by Snyk (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- PDQ 17:22 UTC · Automations are falling behind for some customers
- TeamViewer 17:21 UTC · DEX Platform Intelligence, Insights not generated for 11 days
- Twilio 17:16 UTC · SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States
- RIPE NCC 17:12 UTC · Delayed data in RIPEstat
- Honeycomb 17:07 UTC · Degraded event ingest
- Daxko 17:03 UTC · ZenPlanner - Unauthorized Account Activity
- Zwift 17:02 UTC · Zwift Slow Loading Times
- Fly.io 16:54 UTC · Capacity issues in GRU region
- Twilio 16:53 UTC · Issue with Flex Agent Copilot Auto Wrap-up Notes
- SofaScore 16:51 UTC · Production errors
- Frontline Education Public 16:49 UTC · Test Incident again
- Twilio 16:28 UTC · SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia
- Storj DCS 16:25 UTC · Intermittent errors on US select network
- Punchh 16:22 UTC · 3rd Party Vendor Outage - Business/Admin Emails (Data Exports)
- Cornerstone 16:18 UTC · Minor Issue - DLW Feeds not processing US SL1 and USL5
More Snyk incidents
- October 23, 2026 Snyk Test Down in SNYK-US-01
- October 23, 2026 Snyk Support portal degradation
- October 22, 2026 Snyk Container Degradation in SNYK-US-01
- October 17, 2026 Snyk Code Performance Degraded in SNYK-US-02
- October 15, 2026 PR Checks and Imports Degraded in SNYK-US-01
- October 13, 2026 GitLab Cloud Integration Degraded