Minor incident

Cornerstone: Minor Issue - DLW Feeds not processing US SL1 and USL5

Affected: Edge Import / Edge Loads (Stuck/Erroring), Edge Import / Edge Loads (Stuck/Erroring)

Current status of Cornerstone: Operational — live Cornerstone status

Timeline

1. Oct 20, 2026, 16:18 UTC
   investigating
   Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
2. Oct 20, 2026, 17:57 UTC
   identified
   Engineering has identified a cause and we are currently validating a fix. We will continue sharing updates as they become available.
3. Oct 20, 2026, 19:11 UTC
   monitoring
   A fix has been implemented and we have validated it's been successful. We will update this issue to Resolved after a period of monitoring.
4. Oct 21, 2026, 20:07 UTC
   resolved
   After a full day of monitoring we are considering this issue resolved. A formal Root Cause Analysis will be published within 7-10 business days including preventive measures.

Updates as published by Cornerstone (original).