Critical incident

WiscNet: #2305976 | Network Event - Multiple Members - 10/20/2026

Affected: Hurley School District, Mercer School District, North Lakeland School District, Northwood School District, Solon Springs School District

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Oct 20, 2026, 15:55 UTC
   investigating
   Hello, We are seeing a network event starting at 10:32 AM that is affecting multiple members. We are investigating further and provide updates as we know more.
2. Oct 20, 2026, 17:00 UTC
   investigating
   Hello, We are working with our local provider for further investigation.
3. Oct 20, 2026, 17:56 UTC
   investigating
   This outage is correlated to a failed 1GE NNI in Madison, WI. We will update you when more information is revealed.
4. Oct 20, 2026, 19:17 UTC
   investigating
   The provider is continuing their investigation. We will update you as more information is revealed.
5. Oct 20, 2026, 19:53 UTC
   investigating
   Hello, The failed NNI collector is still being investigated by the provider. We will update you as more is provided.
6. Oct 20, 2026, 22:37 UTC
   investigating
   Hello, At this time the provider is still investigating and pushing their partner for restoration. There is no ETR. Thank you,
7. Oct 21, 2026, 01:46 UTC
   investigating
   Hello, The provider and their partner are still working to isolate and repair the issue. We were unable to determine an ETR at this time. More to come. Thank you,
8. Oct 21, 2026, 03:59 UTC
   investigating
   Hello, As of 10:25PM we have seen restoral of all services affected. Thank you,
9. Oct 21, 2026, 04:00 UTC
   resolved
   This incident has been resolved.

Updates as published by WiscNet (original).