Major incident

Sentry: Delays in spans and transactions processing

Nov 3, 2026, 15:40 UTC

started

17:25 UTC

resolved

1 h 45 min

duration

Affected: US Transaction Ingestion, US Span Ingestion

Current status of Sentry: Operational — live Sentry status

Timeline

Nov 3, 2026, 15:40 UTC
investigating
We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.
Nov 3, 2026, 15:44 UTC
investigating
We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.
Nov 3, 2026, 15:52 UTC
investigating
We are still investigating the issue. EU is not affected, only US span and transaction ingestion.
Nov 3, 2026, 15:53 UTC
identified
We have identified the issue. We are working to roll out a fix.
Nov 3, 2026, 17:25 UTC
resolved
The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.

Updates as published by Sentry (original).

This was part of a wider event: 18 services reported incidents within the hour.

Untappd 16:31 UTC · Digital Boards "TV is on the fritz"
Arena 16:28 UTC · Login and Chat Session Issues
Qualtrics 16:25 UTC · EX project issues in the Western US region
Bling 16:22 UTC · Inconsistência na criação de integração com a Nuvemshop
Daxko 16:19 UTC · Club Automation - Unexpected Email Messages
Telnyx 16:10 UTC · 10DLC Traffic Towards Tier 1 Carriers Delayed
Telnyx 15:52 UTC · Data Connectivity Issues IMSI1
Thomson Reuters Legal 15:50 UTC · Westlaw - Litigation Document Analyzer failures
Twilio 15:43 UTC · MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States
Cloudflare 15:38 UTC · Increased Durable Object Errors in the Dallas, TX US region
Aircall 15:30 UTC · Issues Making and Receiving Calls
Telnyx 15:24 UTC · Messaging Latency
Ivanti Cloud 15:19 UTC · IRW PRD - Intermittent Email Issues
HiBob 15:16 UTC · We’ve identified an issue with our DocuSign integration
Telnyx 15:12 UTC · Telnyx’s Support AI Assistant (TAIA) — Service interruption